Last updated: 14 November 2026

1. General

This privacy policy sets out how personal data of visitors to wiaservice.pl (the “Website”) is processed.

The controller is Wiaservice Sp. z o.o., ul. Wietrzna 2, 55-080 Pełcznica, Poland, e-mail: wia-service@hotmail.com, phone: +48 663 043 034 (the “Controller”).

We process data in accordance with applicable law, including Regulation (EU) 2016/679 (GDPR).

2. Data and purposes

Contact form — name, company, e-mail address, phone number (optional), message, and IP address and time of submission (for form security). Purpose: replying to your enquiry and preparing an offer.
E-mail and phone correspondence — data you provide in a message or call. Purpose: handling enquiries and providing services.
Visit statistics — technical data about a visit (page, language, device type, browser, operating system, referring site) and an anonymous one-day identifier hash. Purpose: traffic analysis and improving the Website.
Security — server logs and abuse protection. Purpose: protecting the Website and IT systems.
Establishing or defending legal claims — where necessary.

3. Legal bases

Art. 6(1)(a) GDPR — consent given by ticking the box in the contact form;
Art. 6(1)(b) GDPR — steps taken at your request before entering into a contract, and performance of a contract;
Art. 6(1)(f) GDPR — the Controller's legitimate interests: Website security, traffic analysis, establishing or defending claims.

4. Retention

Form enquiries and correspondence — until we reply, then for up to 12 months after the last contact (form submissions in the admin panel are deleted automatically after 12 months). If we work together — for the period required by law (e.g. accounting and tax rules).
Visit statistics — up to 26 months, in a form that does not identify a person.
Data kept for legitimate interests — until claims become time-barred or proceedings end.

5. Recipients

Data may be entrusted or disclosed only as far as necessary to hosting and e-mail providers, IT support providers and public authorities where required by law. We do not sell data or share it for advertising. No automated decision-making or profiling takes place.

6. Cookies and statistics

The Website does not use analytics or advertising cookies. Statistics are collected on our own servers, without cookies and without storing IP addresses in statistical data. We use only strictly necessary technical session cookies (contact form protection and administrator login), which do not require consent and expire when you close the browser. Fonts are hosted on our server — your IP address is not sent to external font providers.

7. Your rights

You have the right to:

access your data and receive a copy,
rectify data,
erase data (“right to be forgotten”) where there is no basis for further processing,
restrict processing,
data portability,
object to processing based on legitimate interests,
withdraw consent at any time (without affecting the lawfulness of processing before withdrawal),
lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

Providing data in the form is voluntary but necessary for us to reply.

8. Contact on data protection

E-mail: wia-service@hotmail.com
Phone: +48 663 043 034
Address: Wiaservice Sp. z o.o., ul. Wietrzna 2, 55-080 Pełcznica, Poland

9. Changes

This policy may be updated. The current version is always available on this page.

Privacy policy